On 18 November 2011, an early morning fire at Quakers Hill Nursing Home in New South Wales killed 11 elderly residents, seriously injured others and caused the evacuation of up to 100 people. Three people died in the fire, and a further eight residents of the home died later in hospital from their injuries. The fire started in two places and was regarded by police as suspicious. A nurse working in the home, 36-year-old Roger Kingsley Dean, was later arrested and charged with four counts of murder. He was later charged over more subsequent deaths.

Fire

At 4:53am on 18 November 2011, Fire and Rescue NSW (FRNSW) responded to an automatic fire alarm at the Quakers Hill nursing home. The fire was started in two separate wings, one occupied and one not. This caused initial confusion for the nearly 100 firefighters dispatched to the scene. Along with the firefighters, 20 fire appliances were also sent out. 4 workers were present and helped evacuate almost 100 sick or elderly patients, some of whom were immobile. Roger Kingsley Dean, a nurse working in the home, was accused of stealing painkillers the night before the fire. He set the fires in an attempt to hide the evidence of his crime. It is said the crime could have been prevented with quicker action by the nursing home. The fire was completely preventable, according to several firefighters, but at the time Australia had no law requiring nursing homes to have sprinklers installed.

Aftermath

A nurse working in the home, 36-year-old Roger Kingsley Dean, was later arrested and charged with four counts of murder. He was later charged over more subsequent deaths. On 2 November 2012 the accused pleaded not guilty to eight counts of recklessly causing grievous bodily harm and eleven counts of murder. He had wished to plead guilty to manslaughter, but that was rejected by the Crown. He did plead guilty to two larceny charges relating to theft of prescription painkillers from the nursing home. He stood trial in the Supreme Court in May 2013. On 27 May 2013, Dean pleaded guilty to eleven counts of murder, and on 1 August 2013 he was sentenced to life imprisonment without the possibility of parole.

In September 2014, an inquest into the deaths opened, and its results were released on 9 March 2015. After finding that the nursing home operators Domain Principal Group (now known as Opal Aged Care) didn't look into Dean's past before employment, Hugh Dillon, the NSW deputy coroner recommended: a database of healthcare workers be created with details of their background; that workers be trained to recognize signs of co-workers abusing drugs; and that nursing home door and corridors be constructed to allow beds to be moved rapidly during emergencies. Dillon also suggested that two fire-fighters receive bravery awards.

As of March 2015 Opal Aged Care has 69 homes in Australia.

As a result of the fire, nursing homes in Australia are now required by law to install sprinklers.