Build Lasting Customer Relationships with ApexCloud's Integrated Loyalty System
Acquiring new customers costs 5x more than retaining existing ones. ApexCloud's Customer Loyalty Program helps Sri Lankan supermarkets, pharmacies, and retail stores build lasting relationships through automated points, personalized offers, and targeted marketing campaigns.
Increase repeat purchases by 45%, boost average transaction value by 30%, and create brand advocates who recommend your business to others - all automated within your ERP system.
Customers earn points automatically with every purchase. Configure points per rupee spent (e.g., 1 point per Rs. 100). Points tracked by mobile number - no cards needed.
Create Silver, Gold, and Platinum tiers with increasing benefits. Automatic tier upgrades based on spending. Give top customers VIP treatment with exclusive discounts and early access to sales.
Customers redeem points at checkout instantly. Convert points to rupees automatically (e.g., 100 points = Rs. 50). Partial redemption supported - use some points, pay rest in cash.
Send automated birthday wishes with special discounts. Notify customers about earned points, promotional offers, and new arrivals. Segment customers for targeted campaigns.
Automatic birthday SMS with special discount coupons. Anniversary bonuses for long-term customers. Make customers feel valued on special days.
Track customer purchase history, preferences, and frequency. Identify your top 20% customers who drive 80% of revenue. Create personalized offers based on buying patterns.
More Repeat Customers
Higher Transaction Value
Customer Retention Rate
Customer Lifetime Value
See how loyalty programs increase your revenue
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