Frequently Asked Questions ❓

Everything You Need to Know About ApexCloud

What is ApexCloud ERP?

ApexCloud is an AI-powered ERP and POS system designed for supermarkets, pharmacies, restaurants, and retail businesses in Sri Lanka. It offers inventory management, multi-branch support, automated billing, customer loyalty, and real-time analytics.

How much does ApexCloud cost?

ApexCloud starts from Rs. 9,999 per month for retail ERP and Rs. 4,999 per month for restaurant POS. All plans include unlimited transactions, 24/7 support, free installation, training, and lifetime updates. Annual plans available with 2 months savings.

Does ApexCloud work offline?

Yes! ApexCloud includes offline mode support. You can continue billing and operations even without internet connection. Data automatically syncs when connection is restored, perfect for areas with unstable connectivity.

Is ApexCloud available in Sinhala and Tamil?

Absolutely! ApexCloud supports multiple languages including English, Sinhala, and Tamil. You can print invoices and receipts in all three languages with full Unicode support.

Which businesses can use ApexCloud?

ApexCloud is designed for supermarkets, grocery stores, pharmacies, medicine shops, restaurants, cafes, bakeries, retail chains, wholesale distributors, and convenience stores across Sri Lanka.

Do you provide on-site installation and training?

Yes! We provide free on-site installation and comprehensive staff training at your location. Our team will ensure your staff is comfortable with the system before going live.

Can I manage multiple branches with ApexCloud?

Yes! ApexCloud supports unlimited branches with real-time synchronization. Monitor all locations from one dashboard, transfer stock between branches, and get consolidated reports.

What kind of support do you provide?

We offer 24/7 technical support via phone, email, and WhatsApp. For urgent issues, our team can provide remote assistance or on-site support within hours.

Is my data safe and backed up?

Your data security is our priority. We use bank-grade encryption and perform automatic daily backups. Your data is hosted on secure servers with 99.9% uptime guarantee.

Can I try ApexCloud before purchasing?

Yes! We offer a free 14-day trial with full access to all features. You can also request a personalized demo to see the system in action before making a decision.

Still Have Questions?

Our team is here to help! Contact us for any queries.

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