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  • 21 Aug, 2019

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Soekarno–Hatta International Airport Terminal 3
Soekarno–Hatta International Airport Terminal 3 is a terminal of Soekarno–Hatta International Airport serving Greater Jakarta, Indonesia. It is located on northeast side of the airport. Terminal 3 has a different style than other terminals of the airport. Terminal 1 and 2 were built with incorporation of the local Javanese architecture into the design, but Terminal 3 is built in contemporary modern design with environmental friendly and traditional sense. The terminal was first named as Terminal 3 Ultimate before it was later integrated with the old Terminal 3.

Garuda Indonesia Group airlines including Garuda Indonesia and Citilink operate all of its flights from this terminal. Most foreign airlines and select local airlines serving the airport also fly from this terminal. In 2017, the terminal was named as the best airport terminal in Indonesia at the ninth Bandara Awards initiated by Majalah Bandara.

History

The former Terminal 3 was officially opened for commercial flights when Mandala Airlines and Indonesia AirAsia started operations in T3 for their domestic flights on 20 April 2009 followed by international flights on 15 November 2011. The old Terminal 3 had a capacity of 4 million passengers per annum, 30 check-in counters, 6 baggage carousels and 3 gates with two jet bridges. In 2012, Angkasa Pura II, the airport operator, undertook a master plan to upgrade Soekarno-Hatta International airport into a world class airport and ultimately build an Aerotropolis. The expansion of Terminal 3 is part of the masterplan. Terminal 3 was initially projected to serve 60 airplanes.

The new Terminal 3 officially opened for commercial aviation on 9 August 2016 at midnight stroke of WIB. At first, the new T3 had no link with the old T3 building. The old T3 is now renovated and connections between the new and old terminals have been built. Airlines that belonged to SkyTeam alliance gradually moved from T2 to the new T3, starting with Garuda Indonesia on 1 May 2017, Saudia on 10 July, Vietnam Airlines on 12 July, Korean Air on 17 July, and XiamenAir on 30 July, respectively. It was later announced that in December 2017, all international flights will be using the new T3.

Facilities

The ticketing kiosks at Terminal 3.
A pharmacy at the departure area of Terminal 3.
The baggage carousels at the arrival area of Terminal 3.

Terminal 3 is 1.2 kilometres long and the apron is able to serve 40 aircraft. The terminal has the capacity to serve 25 million international passengers each year. It was designed to cater as a transit point for international airlines. Spanning 422,804 square metres, the new terminal is slightly larger than Changi Airport's Terminal 3. It has 10 gates for international flights and 18 for domestic, 206 check-in counters, 38 self check-in and 12 bag drop counters, 59 aerobridges, two four-star hotels, meeting rooms, duty-free shops, retail outlets, restaurants and multi-storey carparks. Total area of the main building is about 331,101 square metres, the parking building 85,578 square meters and the VVIP building 6,124 square metres. The check-in area of the terminal is arranged in eight clusters. The terminal has an automated baggage handling system featuring at least 13 conveyor belts. The parking area can accommodate 2,600 cars and 2,600 motorcycles.

Terminal 3 is equipped with BHS level 5 to detect explosives and directly move them into security blankets, an Airport Security System (ASS) which can control up to 600 CCTVs to detect faces who are available in the security register. The terminal also has "Intelligence Building Management System" (IBMS) which can control uses of water and electricity, rain water system to produce clean water from rain, a recycled water system to produce flushing water from used toilet water, and illumination technology control to illuminate the terminal depending on the weather surrounding the terminal.

Terminal 3 has WiFi access of speeds up to 50 Mbit/s in certain areas in the airport. The terminal has a Tourist Information Center (TIC) from where tourists may get information on tourist attractions, transportation, accommodation and other travel related information in Indonesia.

Hotel and co-working space

There is a premium co-working space named as APSpace in the terminal. The co-working space has serviced offices, meeting rooms, event spaces, business lounges, high speed internet. and sleeping pods which is supported by advanced technologies.

Terminal 3 also has a Digital Airport Hotel or capsule hotel with 120 rooms, which has Alpha-type and Beta-type rooms.

A 4-star hotel, Anara Hotel, opened in 2020.

Commercial zone

The commercial area of Terminal 3 covers an area of 71,225 square metres. The area is divided into several zones, each for food & beverages with an area of 23,301 square metres, retail 22,023 square meters, servicing 2,007 square metres, duty free 4,784 square metres, lounge 8,496 square metres, exhibition 1,493 square metres, and office/ airline 19,121 square metres.

Criticism

Since its opening, the terminal has been plagued with numerous problems, ranging from long baggage wait times, insufficient and unsafe lighting, lack of proper signage, as well as having its parking buildings experience near continuous traffic jams.

It also faced multiple criticisms on its design. The constructed terminal deviated considerably from the original design proposed by Woodhead Associates, eliciting allegations of corner-cutting. The perceived lack of attention to the terminal's aesthetics has also led to criticisms. In 2022, the Minister of State-Owned Enterprises Erick Thohir publicly lamented the poor quality of the terminal's carpets.

Another common complaint is the poor structuring of the terminal with long distances to gates and a lack of sufficiently-fast travelators. The terminal is also not well-catered for handling international transit passengers.

Service

Terminal 3 is the airport's newest and largest terminal. This terminal is used as a hub for Garuda Indonesia and Citilink as well as Pelita Air and TransNusa. Here is the list of airlines currently and formerly serving the terminal.

Domestic

International

Piers

3A

3B

3C

3D

3E

3F

Airlines and destinations

Passenger

AirlinesDestinations
Air China Beijing–Capital, Chengdu–Shuangliu
All Nippon Airways Tokyo–Haneda, Tokyo–Narita
Asiana Airlines Seoul–Incheon
Batik Air Bangkok–Don Mueang, Guilin, Kuala Lumpur–International, Kunming, Singapore, Taipei–Taoyuan
Charter: Haikou
Cathay Pacific Hong Kong
Cebu Pacific Manila
China Airlines Taipei–Taoyuan
China Eastern Airlines Shanghai–Pudong
China Southern Airlines Guangzhou, Shenzhen
Citilink Ambon, Balikpapan, Bandar Lampung, Banjarmasin, Banyuwangi, Batam, Bengkulu, Denpasar, Jambi, Jayapura, Jeddah, Kendari, Kuala Lumpur–International, Kunming, Kupang, Labuan Bajo, Lombok, Makassar, Malang, Manado, Medan, Padang, Palangkaraya, Palembang, Palu, Pangkal Pinang, Pekanbaru, Penang, Pontianak, Samarinda, Semarang, Silangit, Singapore, Solo, Surabaya, Tanjung Pandan, Tanjung Pinang, Yogyakarta–International
Egyptair Cairo
Emirates Dubai–International
Ethiopian Airlines Addis Ababa
Etihad Airways Abu Dhabi
EVA Air Taipei–Taoyuan
Flynas Charter: Jeddah
Garuda Indonesia Ambon, Amsterdam, Balikpapan, Banda Aceh, Bandar Lampung, Bangkok–Suvarnabhumi, Banjarmasin, Batam, Bengkulu, Biak, Denpasar, Gorontalo, Guangzhou, Hong Kong, Jambi, Jayapura, Jeddah, Kendari, Kuala Lumpur–International, Kupang, Labuan Bajo, Lombok, Makassar, Malang, Manado, Medan, Medina, Melbourne, Merauke, Padang, Palangkaraya, Palembang, Palu, Pangkal Pinang, Pekanbaru, Pontianak, Semarang, Seoul–Incheon, Shanghai–Pudong, Singapore, Solo, Sorong, Surabaya, Sydney, Tanjung Pinang, Ternate, Timika, Tokyo–Haneda, Yogyakarta–International
Japan Airlines Tokyo–Narita
Jetstar Asia Singapore
KLM Amsterdam, Kuala Lumpur–International, Singapore
Korean Air Seoul–Incheon
Malaysia Airlines Kuala Lumpur–International
Oman Air Muscat
Philippine Airlines Manila
Qantas Melbourne Sydney
Qatar Airways Doha
Royal Brunei Airlines Bandar Seri Begawan
Saudia Jeddah, Medina, Riyadh
Scoot Singapore
Singapore Airlines Singapore
SriLankan Airlines Colombo–Bandaranaike
Thai AirAsia Phuket
Thai Airways International Bangkok–Suvarnabhumi
Thai Lion Air Bangkok–Don Mueang
TransNusa Denpasar, Yogyakarta–International
Turkish Airlines Istanbul
Uzbekistan Airways Tashkent
Vietnam Airlines Ho Chi Minh City
XiamenAir Fuzhou, Xiamen

Ground transportation

Inter-terminal transfer

Inter-terminal transfer is available on the landside. Free shuttle buses between terminals 1, 2 and 3 are available. The Skytrain people mover system also connects all terminals. The headway of the Skytrain is 5 minutes, with 7 minutes needed to transfer from Terminal 1 to Terminal 3. There is no inter-terminal transfer options on the transit area/airside.

To city

Bus services including the state-owned Perum DAMRI and other private companies provide services from the airport to various destinations in Greater Jakarta and other adjacent areas. The buses operate from 06.00 to 23.00.

A railway service, Soekarno-Hatta Airport Rail Link is connected through the skytrain system. The railway service connects the airport to the city center of Jakarta.

See also

References

  1. ^ "International Flights to Move to Soekarno-Hatta Terminal 3 by May". The Jakarta Post. 7 February 2018. Retrieved 20 June 2018.
  2. ^ Andri Donnal Putera (23 January 2018). "Ini Info Lengkap Maskapai yang Beroperasi di Bandara Soekarno-Hatta". Kompas.com (in Indonesian).
  3. ^ "Soekarno-Hatta's Terminal 3 Named Best Indonesian Airport". The Jakarta Post. 16 November 2017. Retrieved 16 November 2017.
  4. ^ Fiddian, Paul (23 July 2012). "Major Upgrade for Jakarta Airport". Airport International. Archived from the original on 25 July 2012.
  5. ^ "Jakarta's Airport to be World-Class 'Aerotropolis'". The Jakarta Post. 25 July 2011. Archived from the original on 4 March 2016.
  6. ^ Yoniansyah (13 November 2014). "Angkasa Pura II Expedites T3 Expansion".
  7. ^ Pingkan Elita Dundu (17 November 2014). "Agar Penumpang Lebih Aman dan Nyaman di Bandara Soekarno-HattaYYY".
  8. ^ Madinah (2 August 2016). "9 Agustus, Terminal 3 Ultimate Soetta Resmi Beroperasi". Suara. Retrieved 27 March 2023.
  9. ^ Khoiri, Ahmad Masaul (16 June 2016). "Selamat Datang di Terminal 3 Ultimate Bandara Cengkareng, Nikmati Kemegahannya!". Detik.com (in Indonesian). Jakarta. Retrieved 27 March 2023.
  10. ^ "Penerbangan Internasional Garuda Resmi Pindah ke Terminal 3". CNN Indonesia (in Indonesian). Jakarta. 27 April 2017. Retrieved 27 March 2023.
  11. ^ Putera, Andri Donnal (14 July 2017). Rastika, Icha (ed.). "Sejumlah Maskapai Internasional Pindah ke Terminal 3 Soekarno-Hatta". Kompas.com (in Indonesian). Tangerang. Retrieved 27 March 2023.
  12. ^ Naban, Christine Novita (11 August 2017). "Penerbangan Internasional Pindah ke Terminal 3 di Desember". CNN Indonesia (in Indonesian). Jakarta. Retrieved 27 March 2023.
  13. ^ {{Cite web |date=10 June 2016 |title=Jakarta Airport's new terminal the centrepiece of transport plan |url=https://www.abc.net.au/news/2016-06-11/jakarta-airport-new-terminal-centrepiece-of-transport-plan/7501584 |via=Australian Broadcasting Corporation
  14. ^ "Soekarno-Hatta's new Terminal 3 to open Aug. 9". The Jakarta Post.
  15. ^ Arshad, Arlina (27 May 2016). "Jakarta airport's new terminal opens in June" – via The Straits Times.
  16. ^ "Soekarno-Hatta Airport Terminal 3 to Begin Operating May 2016 - en.tempo.co".
  17. ^ Jabbar Ramdhani (10 June 2016). "Ini Fasilitas Canggih yang Ada di Terminal 3 Ultimate Bandara Soekarno-Hatta".
  18. ^ "Soekarno Hatta Airport Now Have Tourist Information Center". Tempo.co. 22 June 2017. Archived from the original on 2017-06-22. Retrieved 22 June 2017.
  19. ^ Akhdi Martin Pratama (2019-08-12). Bambang Priyo Jatmiko (ed.). "AP II Hadirkan Coworking Space Premium di Terminal III Bandara Soetta". Kompas.com (in Indonesian). Retrieved 12 August 2019.
  20. ^ Jonianysah (8 August 2018). "Soekarno Hatta Airport's Capsule Hotel Can be Booked Online". Tempo.co English Version. Retrieved 8 August 2018.
  21. ^ Joniansyah Hardjono (9 August 2016). "Di Area Komersial Terminal 3 Ultimate, Penumpang Dimanjakan". Tempo.co (in Indonesian).
  22. ^ Sugianto, Danang (11 August 2016). "Terminal 3 Banyak Masalah, AP II: Karena Petugas Kebingungan". Okezone (in Indonesian). Tangerang. Retrieved 27 March 2023.
  23. ^ Kusuma, Hendra (14 August 2016). "Terminal 3 Soetta Macet, Mobil Parkir di Area Keberangkatan Ditilang". Okezone (in Indonesian). Tangerang. Retrieved 27 March 2023.
  24. ^ Alison Furuto (24 April 2013). "Soekarno Hatta International Airport Terminal 3 Winning Proposal / Woodhead". ArchDaily.
  25. ^ Iwan Purwantono (15 February 2022). "Dibikin Kecewa Karpet Bandara Soetta, Menteri Erick: Kualitasnya Jelek". inilah.co (in Indonesian).
  26. ^ Sri Latifah Nasution (5 April 2023). "Dapat Gate 28 di Terminal 3 Bandara Soetta, Naik Bus Aja Biar Nggak Gempor!". okezone (in Indonesian).
  27. ^ Ben Schlappig (27 December 2023). "My Bizarre Jakarta Airport Transit Experience". One Mile at a Time.
  28. ^ "Air China NW22 International / Regional Operations – 16OCT22". Aeroroutes. 19 October 2022. Retrieved 19 October 2022.
  29. ^ Liu, Jim (18 November 2019). "Batik Air plans Bangkok launch from late-Dec 2019". Archived from the original on 1 October 2020. Retrieved 18 November 2019.
  30. ^ "Batik Air Buka Rute Cengkareng-Kuala Lumpur". harnas.co. Archived from the original on 7 August 2020. Retrieved 12 April 2020.
  31. ^ Liu, Jim (2 October 2019). "Batik Air plans Taipei service in Dec 2019". Archived from the original on 1 October 2020. Retrieved 2 October 2019.
  32. ^ Liu, Jim. "Citilink intends to resume Jeddah service from mid-Sep 2020". Routesonline. Archived from the original on 1 October 2020. Retrieved 31 August 2020.
  33. ^ "Citilink Buka Rute Jakarta- Kuala Lumpur". 28 February 2019. Archived from the original on 1 October 2020. Retrieved 25 April 2020.
  34. ^ "Best Fare Pontianak". Archived from the original on 21 March 2020. Retrieved 21 March 2020.
  35. ^ "Starting on March 29th 2020, Garuda Indonesia Group Serves All Flights From and Toward Yogyakarta Through Yogyakarta International Airport". Garuda Indonesia. Retrieved 9 March 2020.
  36. ^ "Flight Schedule between Australia and Indonesia - Garuda Indonesia".
  37. ^ Liu, Jim (29 June 2020). "KLM July/August 2020 Inter-continental operations as of 26JUN20". Archived from the original on 1 October 2020. Retrieved 30 June 2020.
  38. ^ "KLM NS23 Intercontinental Network Adjustment – 23DEC22". AeroRoutes. 2022-12-24. Retrieved 2022-12-25.
  39. ^ https://www.qantasnewsroom.com.au/media-releases/flying-kangaroo-launches-international-sale-and-new-route-to-indonesia/
  40. ^ Anton Hermansyah (February 8, 2017). "Skytrain to Connect Terminals at Soekarno-Hatta Airport". The Jakarta Post.
  41. ^ Max Agung Pribadi, ed. (23 August 2019). "Dari Hotel atau Mal ke Bandara Soetta Bisa Naik Ini". wartakota.tribunnews.com (in Indonesian).
  42. ^ "Soekarno-Hatta Airport Train to Start Operating in July". The Jakarta Post. 27 February 2017.
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